Resources
These are resources and templates that we use in workshops and to support improvement activities. They're free for you to download and use!
C5 Problem Solving
This template walks you through the C5 Problem Solving approach
Ease / Impact Matrix
The Ease / Impact Matrix is useful for prioritising, especially when you are assessing possible countermeasures
SPOT Meetings
SPOT Meetings are great to build Team Cohesion and effective communication. This template works well for virtual teams
Influence / Interest Matrix
This is used for planning your Stakeholder Management strategy. Use it at the start of your project and update as needed!
Fishbone
The Fishbone diagram is useful for establishing Cause and Effect. This one is set up with a more accessible version of the 6M approach
A3 Storyboard
The classic Improvement process on one page.